Frequently Asked Questions
Will you have new designs and products regularly?
Yes, we release new styles and products every week! Follow us on Facebook or Instagram and enable notifications to stay updated on new arrivals and sales.
Do you ship worldwide?
Yes, we ship our merchandise worldwide!
How long will it take to receive my order?
- United States, United Kingdom, Australia, Canada: Most orders ship within 2-5 business days and arrive 3-7 business days after shipping.
- Alaska, Hawaii, Puerto Rico & Other Countries: Please allow 2-4 weeks for delivery.
Shipping times may be delayed during holidays or unforeseen events like severe weather. Customs inspections can also impact transit times.
Do I get a tracking number?
Absolutely! Tracking is included with every order once processed (typically 5-7 days). Email support@farmfoodfamily.com with your order number if you haven’t received your tracking details.
How can I pay?
We accept payments via Stripe, PayPal, and all major credit cards.
What if I entered the wrong shipping address?
If your order hasn’t shipped yet, email us at support@farmfoodfamily.com right away and we’ll update the address. Once an order ships, we cannot reship to a new address. Please double check your shipping details carefully!
Who pays for taxes and duties?
You are responsible for any international taxes, duties or fees on your order. These charges will not be refunded if you return or exchange an item.
Do you offer returns or exchanges?
Please see our full Return & Exchange Policy for details on returning or exchanging items.
Still have questions? Let us know at support@farmfoodfamily.com